Terms & Conditions

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and GOF Digital (a unit of Udayan Education Private Limited) (“we,” “us” or “our”), concerning your access to and use of the https://gofdigital.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto, including our cloud-based ERP + CRM platform for schools, colleges, and coaching centers accessible at https://uddy.gofdigital.com (the “Platform” or “UDDY”), collectively the “Services”.

You agree that by accessing the Services, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using the Services and you must discontinue use immediately.

2. Description of Services

GOF Digital provides a cloud-based ERP + CRM platform to schools, colleges, and coaching centers. The Platform supports institutional workflows including, but not limited to:

• Enquiry management and admissions: capturing and tracking enquiries through to admission.
• Fee management and payment: fee schedules, invoices, and collection through integrated payment gateways.
• Communication: sending notifications, emails, and messages to students, parents, and staff on behalf of the client institution.
• Records and reporting: maintaining student, staff, and institutional records and generating reports.

Client institutions use the Platform on behalf of their own institution and are responsible for the data they upload and the communications they send.

3. Account Registration and Security

• Accounts: Access to the Platform is provided through staff or family accounts created by or on behalf of a client institution. You agree to provide accurate, current, and complete information and to keep it updated.
• Credentials: You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
• Security: We implement measures such as secure connections and rate limiting on failed sign-in attempts. You agree not to share your credentials or attempt to circumvent security controls.
• Notification: You agree to notify us promptly of any unauthorized use of your account or any other breach of security.

4. Subscription, Fees, and Payment

• Fees: Subscription fees for the Platform are as agreed in the applicable order form, proposal, or subscription plan. Fees are payable in advance unless otherwise agreed in writing.
• Payment Method: We accept payments via the methods displayed on our website or in your agreement. You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred.
• Taxes: Fees are exclusive of applicable taxes unless stated otherwise. You are responsible for any applicable taxes.
• Late Payment: We reserve the right to suspend access to the Platform for overdue accounts after reasonable notice.

5. Client Responsibilities

If you are a client institution using the Platform on behalf of students, parents, guardians, or staff, you agree that:

• You have a lawful basis and any necessary consents to upload and process personal data on the Platform.
• The data you upload is accurate and that you will update or delete it as required.
• You will use the communication features of the Platform in compliance with applicable laws, including anti-spam and telemarketing regulations.
• You will not upload sensitive personal data that is not required for the intended use of the Platform.
• You will comply with our Privacy Policy and any data processing agreement entered into with us.

6. Service Availability and Support

We aim to keep the Platform available and functioning, subject to scheduled maintenance, updates, and events beyond our reasonable control. Support is provided through the channels communicated to client institutions. We do not guarantee uninterrupted or error-free operation of the Services.

7. Intellectual Property Rights

Unless otherwise indicated, the Services and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Services (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.

You may not reproduce, distribute, or create derivative works from the Content or the Platform without our express written permission. Client institutions retain ownership of the data they upload to the Platform.

8. User Representations

By using the Services, you represent and warrant that:

• All registration information you submit will be true, accurate, current, and complete.
• You will maintain the accuracy of such information and promptly update such registration information as necessary.
• You have the legal capacity and you agree to comply with these Terms and Conditions.
• You will not access the Services through automated or non-human means, whether through a bot, script, or otherwise, except as expressly permitted.
• You will not use the Services for any illegal or unauthorized purpose.

9. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make them available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

• Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email.
• Use the Services to send spam or unsolicited communications in violation of applicable law.
• Circumvent, disable, or otherwise interfere with security-related features of the Services.

10. Confidentiality

Each party agrees to keep confidential any non-public information of the other party that it receives in connection with the Services, and to use it only for the purposes of performing under these Terms. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

11. Data Protection and Privacy

Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Where we process student, parent, or staff data on behalf of a client institution, we act as a data processor and the client institution acts as the data controller. The parties agree to comply with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India).

12. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

13. Third-Party Integrations

The Platform may integrate with third-party services such as payment gateways, email, SMS, and messaging providers. Your use of those third-party services may be subject to their own terms and privacy policies. We are not responsible for the acts or omissions of third-party providers.

14. Term and Termination

These Terms and Conditions shall remain in full force and effect while you use the Services. We reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms and Conditions or of any applicable law or regulation. Client subscriptions may also be terminated in accordance with the applicable order form or subscription plan.

15. Disclaimer

The Services are provided on an “as-is” and “as-available” basis. You agree that your use of the Services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

16. Limitation of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services, even if we have been advised of the possibility of such damages. Our aggregate liability shall not exceed the fees paid by you for the Services in the twelve (12) months preceding the claim.

17. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of your use of the Services, your breach of these Terms and Conditions, or your violation of any law or the rights of a third party.

18. Governing Law

These Terms and Conditions and your use of the Services are governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, and specifically the laws applicable in New Delhi. You irrevocably submit to the exclusive jurisdiction of the courts in New Delhi, India.

19. Changes to Terms and Conditions

We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of these Terms and Conditions, and you waive any right to receive specific notice of each such change.

20. Severability and Waiver

If any provision of these Terms and Conditions is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms and Conditions will remain in full force and effect. No waiver by us of any term or condition set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

21. Force Majeure

We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, strikes, internet or utility failures, or governmental actions.

22. Entire Agreement

These Terms and Conditions, together with any policies or operating rules posted by us on the Services and any applicable order form or data processing agreement, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

23. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding the use of the Services, please contact us at:

GOF Digital
B/12, B Block, Bagdola, Sector 8, Dwarka, New Delhi 110077
Email: info@gofdigital.com
Phone: +91 78270 16141